In Settings > Configuration > Currencies you can determine which payment gateway to use for each currency you have appointed in your Billsby account.
During Billsby's registration process you will have selected a 'Base Currency', which is the currency that we charge you in as well as the currency that is displayed in all your financial reports. Whilst the base currency cannot be changed post-registration it does not affect your ability to charge in multiple other currencies.
To link a payment gateway, simply select from the drop down menu below your base currency. Any payment gateways that have been configured will appear here.
Remember to save any base currencies selected by clicking the 'Save Gateway Link' button.
Although you cannot change the base currency post-registration, you are able to charge your customers in any currency supported in Billsby. Below your base currency you can find any additional currencies that you have assigned to your products during their creation.
To link a payment gateway, simply select from the drop down menu below your chosen currency. Any payment gateways that have been configured will appear here.
Remember to save any currencies selected by clicking the 'Save Gateway Link' button.
What currencies are supported in Billsby?
You can find a complete list of all of the currencies supported in Billsby here.
What is my base currency?
Your 'Base currency' is the currency you selected during the Billsby registration process. This is the currency that we'll charge you in and the currency that is displayed in all your financial reports.
Can I change my base currency?
No, you cannot change your base currency post-registration, but you'll still be able to charge your customer is multiple other currencies.
How do I add new currencies?
When you add a product in the Billsby control panel in a new currency we'll automatically add that currency to your list of 'Additional currencies'. You'll be required to link a payment gateway to your new currency so that customers can checkout a subscription in this currency successfully.
What will happen if one of my customers tries to checkout a subscription in a currency that does not have a payment gateway assigned to it?
The payment will fail and your customer will not be able to checkout the subscription until a payment gateway has been assigned to that currency.
Can I change the currency of a product?
No, once you've selected a currency for a product and saved this selection you will not be able to change it.
Updated over 2 years ago