What if I've forgotten my password?
To reset your password, you can click the 'I've forgotten my password' link on the login screen and you will be prompted to enter the email address associated with your account, and sent a reset email.
What if I've forgotten my email address?
If you can't remember the email address your account is registered to, please get in touch with your full name and company name to our support team who can help you track it down by clicking the chat icon in the bottom right-hand corner of your screen, or emailing us at [email protected]
How do I subscribe/unsubscribe from your newsletter?
If you wish to subscribe/ unsubscribe to our newsletter, simply un-select the 'I want to be notified about new features and updates to Billsby' option in your user profile by navigating to your name at the bottom left of the screen, selecting 'Edit profile' and saving the changes.
You can also click the 'Unsubscribe from our emails' link at the bottom of any of our emails to unsubscribe from our notifications.
How do I update my company payment details?
Navigate to your Billing menu by finding your company name at the bottom left of the screen and selecting 'Billing'. Then click 'Update payment details'.
How do I view my company's past invoices?
Navigate to your Billing menu by finding your company name at the bottom left of the screen and selecting 'Billing'. Then click 'View billing history'.
Updated over 1 year ago