This year billsby been disappointing

Upon starting subscriptions new clients aren't able to use their debit card only credit cards and this just started happening. This is making me lose income also, I am not able to use the chat inside billsby it's saying I'm inactive and offline which is false. I am a paying customer and but here for 4 years. This year is the most problems i had with billsby and it's hard to communicate with anyone here.

Urgent Client Billing Issue – Immediate Assistance Required

To Whom It May Concern,

Help

I’m being billed for subscriptions I do not have nor ever owned! I need help to discontinue these bills. Help!!!

Billing for Billsby is continuing after cancellation

IO have cancelled my account but, you are still billing me. This must be fixed immediately

Close acct

I want to close my account and need to talk to someone about balance due . Need to speak with someone having trouble paying on my acct

Help

I have emailed and tried the help screen and no response, how can I get help?

Getting help

We have emailed and tryingttryin the help screen and no one ever responds. Are they still in business?

Card tokenizer card number masking

Can we mask the card number in card tokenizer

I have cancelled my Billsby account in February but you are still billing me. How can I stop the billing?

I have cancelled my Billsby account in February but you are still billing me. How can I stop the billing?