ANSWERED

Does Billsby show an error log for API calls?

API calls that were working days ago are suddenly all returning false

ANSWERED

Updating add-ons in a subscription using the API

I am trying to update the add-on counts in an existing subscription using the API.

ANSWERED
ANSWERED

Sub-domain and languages

Hi, i need to ask user for a sub-domain to install their products, just like you to with Billsby, can i set this up in Billsby or should i implement it on my website? Free text custom field doesn't not fit, as user can enter anything that is not URL sub-domain compatible (like spaces or special chars).

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ANSWERED

Product ID

I created a Product, Plan, and Cycle. Now I want to add the embed code for a button on my site. How do I find the Product ID and Plan ID to include them in the embed code for a button on my site? Is the ID the name that I gave the product and plan when I created them?

ANSWERED

Failed Payments Text Message Automation

Is there a way using Zapier to create an automation that texts the customer when a payment fails? I see there are automation that can be done for successful payments but nothing for failed payments.

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ANSWERED

We'd like to accept either eChecks or ACH credits - when will they be available?

Does anyone have a timeframe for direct debit, ACH or eChecks support?

ANSWERED

Problem with testing Trial period plans

Hi,
I have an embed on Wix for checkout, it works fine for a normal plans. However, when I add a trial period to the cycle I get this message: