ANSWERED

Subscription

When under my client information I select "edit" so that I can add the subscription, then a screen appears to select "subscription" once i do that. Why does it make me reenter the client CC details again? "Shouldn't it go straight to the check out cart using the CC details that's already saved.

ANSWERED

Save machine ids to order

I would like to let my digital software update a subscription order with a unique id. Would I be able to do this within this system?

ANSWERED

Are there any other embedding options to use on our website?

I'm having trouble with the javascript embedding options, when I put them into a HTML content box on my website it just looks rubbish a simple "Subscribe' with no button around it or colours or anything like that, and looks totally off brand.

ANSWERED

Testing CHeck Out from Website

Is it possible to test a Check Out button for a plan from our website without going Live?

ANSWERED

Cloud Hosting

can I use this as a billing system for selling cloud services and space? the control panel is vestacp

ANSWERED
ANSWERED

Frictionless temporary customers

I am integrating Billsby into multi-player games. During game startup I will check if the player is subscribed. The games have a trial period and Billsby Plans can handle that well with trial period features.

ANSWERED

Address line 2 field problem

When I create a customer rmanually and leave address line 2 empty, it seems to take on the value of address line 1. I wanted to correct that, but I am unable to set that field to null or empty, either by using the Billsby customer edit page, or by REST API.

ANSWERED

Creating subscription manually while testing

I am evaluating Billsby and have not gone live with a payment processor. I have created products, plans, and cycles, and created a single customer manually. But I am unable to create a subscription manually for a customer. Starting on the individual customer page, I press Create Subscription and am able to go proceed through a checkout sequence. But at the end of the checkout sequence, I get the message "There was a problem processing your payment
Please try again later or using a different card".

ANSWERED

Start Self-Service Portal passing arguments other the customerId

I would like to pass the customers email that I already have to the customer portal. This way Billsby doesn't need to ask the customer for his email again.