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Hi there - we would like our cancellation policy to be to not issue a refund, but maintain access for the duration of the current billing cycle. The only issue with this is the wording on the cancellation self service page which at the top says 'You are about to cancel the following plan and lose XXX of paid usage.'

I'm evaluation Billsby for an online service that will have some self-service customers but some who will need to be invoiced and see a Purchase Order number on the invoice. Is it possible to add a PO# somewhere on the invoice template?

hello,

I am looking to set up a Pay Per Delete model. How would I set this up in Billsby?

I am trying to develop using the webhooks, however when I either use the test button or perform actions on the embedded checkout I only get an empty object in the body of the request. Has anyone else experienced this issue? All hooks seem to fire and arrive OK, just no data!

I'm having a hard time understanding how to charge my clients a different price after their first month of service. Basically I just want to charge my clients a set up fee for the first month, then a different monthly recurring fee after, how do I do this? Also I'm transferring from Chargebee to you guys and I'm trying to figure out the best way to transfer all my clients data and subscriptions easy, fast and safe. Any advice?

I have a forum of 13000 members, I would like to offer an option for them to go ad free on my site buy aying a monthly fee. How can I do this so they don;t need to re enter details and get a new login to manage their billsby subscription?

When under my client information I select "edit" so that I can add the subscription, then a screen appears to select "subscription" once i do that. Why does it make me reenter the client CC details again? "Shouldn't it go straight to the check out cart using the CC details that's already saved.

I would like to let my digital software update a subscription order with a unique id. Would I be able to do this within this system?