Community
Expired Credit Cards
My dashboards displays 4 cards that are expired. How can I view these individually so I can contact my customers?
Payment
When I try to add a card for my subscriptions I keep getting this message:
How to manage my different subscriptions for packing and send out?
Im a small business offering a physical package, on order packing day, I want to be able to view subscribers details based on what subscription they have chosen and easily see their names and addresses for mailing purposes.. without clicking on each person individually.
How could I do this?
We'd like to accept either eChecks or ACH credits - when will they be available?
Does anyone have a timeframe for direct debit, ACH or eChecks support?
There was a problem processing your payment
I am not able to process payments on my website I am not sure what the issue is. is there anyway to test out or have some check the settings ?
How do I get Stripe payment identifier from a Subscription?
Hi, given a customerID and a subscriptionID, I want to get the Stripe payment identifier that I can use to lookup using Stripe's API. (Preferably "card_...")
Failed Payments Text Message Automation
Is there a way using Zapier to create an automation that texts the customer when a payment fails? I see there are automation that can be done for successful payments but nothing for failed payments.
Problem with testing Trial period plans
Hi,
I have an embed on Wix for checkout, it works fine for a normal plans. However, when I add a trial period to the cycle I get this message:
Webhooks & Allowances
I expected the Subscription changed webhook to come with allowances data inside but it does not. Changing allowance also doesnt trigger this event.
Mobile Account Mgmt for Customers
I just tried accessing the acct mgmt feature and it will not open on mobile it does some weird thing like bringing up the page on top of the existing page.