ANSWERED

Invalid FixedBillingDateDay on API Customer Subscription

I have an application that uses the API route (https://support.billsby.com/reference/create-a-subscription-for-a-new-customer). It was working OK until now, but I haven't changed anything and the API is now returning the following error:

ANSWERED

Internal server error on update Customer API

This is the API that we are working with. https://support.billsby.com/reference/put-customer
When passing all the fields with the card tokenizer I'm getting this error.

ANSWERED

API Documentation: Get Discount

Hi) I'm currently working on integrating your App and in API Documentation I can't find the method get discount and coupon. Could you help me?

ANSWERED

Expired Credit Cards

My dashboards displays 4 cards that are expired. How can I view these individually so I can contact my customers?

ANSWERED

Payment

When I try to add a card for my subscriptions I keep getting this message:

ANSWERED

How to manage my different subscriptions for packing and send out?

Im a small business offering a physical package, on order packing day, I want to be able to view subscribers details based on what subscription they have chosen and easily see their names and addresses for mailing purposes.. without clicking on each person individually.
How could I do this?

ANSWERED

We'd like to accept either eChecks or ACH credits - when will they be available?

Does anyone have a timeframe for direct debit, ACH or eChecks support?

ANSWERED

There was a problem processing your payment

I am not able to process payments on my website I am not sure what the issue is. is there anyway to test out or have some check the settings ?

ANSWERED

How do I get Stripe payment identifier from a Subscription?

Hi, given a customerID and a subscriptionID, I want to get the Stripe payment identifier that I can use to lookup using Stripe's API. (Preferably "card_...")

ANSWERED

Failed Payments Text Message Automation

Is there a way using Zapier to create an automation that texts the customer when a payment fails? I see there are automation that can be done for successful payments but nothing for failed payments.