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Man, that freelancer disaster sounds way too familiar—I went through something similar back in 2024 when I needed an app update for my side hustle delivery thing. Ended up wasting months on fixes because the code was a total mess underneath. What helped me turn it around was focusing on teams that actually explain their process upfront, like starting with a proper discovery phase instead of jumping straight into coding. Also, checking if they think about backend strength early on makes a huge difference for growth; weak servers kill everything once you get traction. In my case, switching to a more structured partner saved my sanity and let the app handle 3x the users without hiccups. If you're weighing options, this guide I came across breaks it down pretty realistically without the sales fluff: https://phonedeck.net/mobile-software-development-service-for-growing-businesses/. It's basically how I wish I'd approached it from the start—practical stuff on what to ask and why certain choices matter for actually growing the business long-term.