How Can I Automatically Apply Discounts to Subscriptions Based on Customer Tags?

Hi Billsby Team,

I’m trying to set up a workflow where certain discounts are automatically applied to subscriptions when a customer is tagged (for example, “VIP” or “Loyalty”). I’ve checked the documentation and explored the automation rules, but I can’t figure out the exact setup to make it work consistently.

Is there a way to configure this so that:

The discount is automatically applied whenever a new subscription is created for a tagged customer.

Existing subscriptions for tagged customers are updated automatically if the tag is added later.

If there’s a step-by-step approach or a best practice for this kind of automation, I’d really appreciate it.

Thanks in advance!

golf hit