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ServiceNow has become an essential enterprise platform for digital workflow automation, IT service management (ITSM), HR service delivery, customer service, security operations, and more. In 2026, organizations worldwide are prioritizing ServiceNow to streamline operations, modernize legacy systems, and unlock enterprise productivity.

Finding the right ServiceNow platform managed development partner is crucial for successful implementation, customization, integration, and long-term optimization. Below is a curated list of the Top 10 ServiceNow Platform Managed Development Companies in 2026 — recognized for their deep expertise, certified professionals, and strong delivery track record.

1. Dev Technosys

Dev Technosys is a global leader in managed ServiceNow solutions. They help enterprises design, deploy, and continuously optimize ServiceNow workflows across ITSM, HRSD, CSM, SecOps, and custom enterprise services. Their focus is on long-term performance, scalability, and efficiency.

Core Capabilities

ServiceNow Implementation & Customization

Managed Support & Optimization

Workflow Automation & Integration

Platform Monitoring & Maintenance

Enterprise-grade Security Enhancements

2. Microsoft (ServiceNow Strategic Integration)

Microsoft is now actively partnering with ServiceNow to deliver robust cloud-native managed services, focusing on enterprise digital transformation, Azure integrations, and advanced automation.

Why They Stand Out

Azure-first cloud integration strategy

Secure enterprise workflows

Hybrid cloud ServiceNow solutions

AI and analytics-powered automation

3. Accenture

Accenture is a top global player in ServiceNow consulting and managed services. They support end-to-end platform transformation, large-scale integrations, and continuous innovation for enterprise digital workflows.

Strengths

Full lifecycle ServiceNow delivery

Strong enterprise governance frameworks

Intelligent automation & AI workflows

Large certified workforce

4. Deloitte Digital

Deloitte Digital provides strategic ServiceNow managed services, focusing on transformation at scale. Their strengths include process redesign, compliance, and enterprise architecture alignment.

Core Offerings

Strategic advisory & roadmap planning

Managed platform operations

Security, compliance & risk frameworks

Data & automation strategy

5. KPMG (ServiceNow Practices)

KPMG delivers managed ServiceNow solutions tailored to enterprise risk, compliance, and digital operations transformation.

Key Capabilities

Integrated risk & compliance workflows

Governance, risk & audit services

Managed optimization & maturity support

Workflow automation & analytics

6. Cognizant

Cognizant’s ServiceNow managed services center on enterprise workflow modernization, cross-platform integration, and AI-enabled process automation.

What They Deliver

ITSM and ITOM managed services

Custom application development

Analytics & performance monitoring

Specialized HRSD, CSM solutions

7. Infosys

Infosys brings deep technical expertise to its ServiceNow managed services, focusing on scalable architecture, cloud optimization, and end-to-end implementation support.

Core Strengths

Enterprise-grade ServiceNow deployment

Hybrid cloud & automation solutions

Advanced analytics & reporting

Continuous enhancement support

8. Perspectium (A ServiceNow Managed Expert)

Perspectium specializes in advanced ServiceNow data operations and managed services that extend ServiceNow’s core capabilities, particularly for data integration, synchronization, and large enterprise environments.

Why Consider Them

Deep ServiceNow platform insights

Managed data integrations

Enterprise synchronization tools

Secure multi-system operations

9. DXC Technology

DXC Technology provides managed ServiceNow services with strong operational governance, automated workflows, and enterprise continuity planning.

Core Competencies

Managed ServiceNow operations

Automated IT operations

Integration with enterprise systems

Performance monitoring & SLA management

10. Wipro

Wipro’s ServiceNow managed services focus on optimizing digital workflows, supporting rapid change, and enabling enterprise agility.

What They Excel In

Comprehensive platform management

Scalable automation features

Security & compliance support

Innovation with AI and cloud services

Conclusion

In 2026, ServiceNow remains one of the most powerful platforms for enterprise workflow automation. Choosing the right managed development partner ensures that your ServiceNow investments are optimized, scalable, secure, and aligned with your business strategy.

The companies listed above deliver best-in-class ServiceNow managed services — from implementation and customization to support and continuous improvement. When selecting a partner, consider factors like certification levels, industry experience, scalability, ongoing maintenance, and AI-driven automation capabilities.

Frequently Asked Questions

1. What are ServiceNow managed services?

Managed services refer to ongoing support, optimization, monitoring, and enhancement of your ServiceNow platform after initial implementation.

2. Why are managed ServiceNow partners important?

Managed partners ensure performance, security, compliance, scalability, and continuous improvements without burdening internal teams.

3. How much do managed ServiceNow services cost?

Costs vary by the scope of services and complexity but typically involve annual retainers or tiered service plans.

4. Which ServiceNow modules are most commonly supported?

ITSM, ITOM, HRSD, CSM, SecOps, GRC, Enterprise Asset Management (EAM), and custom workflows.

5. How long does a typical ServiceNow managed engagement last?

Managed engagements are typically long-term — often 12 months or longer — with ongoing service optimization.